Effective Delegation – Step 1
I’ve been rereading “The 7 Habits of Highly Effective People” by Stephen R. Covey. In 7 Habits, an important distinction is made between “Gofer Delegation” and “Stewardship Delegation.” I realized that in my ongoing series of blogs on the subject of Effective Delegation I failed to make clear that the series is focused solely on Stewardship Delegation.
Aside from deciding to actually begin delegating and having a plan as to what items to delegate, the first step in delegating any responsibility under Stephen Covey’s and my definition of stewardship delegation is defining and communicating the Desired Result. Once the desired result is clear and understood by both you (the delegator) and the person you are delegating to (the “delegatee”), they are enabled to take responsibility to deliver that result. It is up to the delegatee to determine how the methods that will be implemented to deliver the desired result. This mutual understanding of the target is the foundation upon which leverage and success is built.
A Strong Reference to an Article (and Book)
In the January 2016 edition of “Success” magazine there is a wonderful article by Amy Morin entitled “13 Things Mentally Strong People Don’t Do” excerpted from her book of the same title. Here are the headlines, please read the article or the book for the details:
- Waste time feeling sorry for themselves
- Give away their power
- Shy away from change
- Squander energy on things they can’t control
- Worry about pleasing everyone
- Fear taking risks
- Dwell on the past
- Repeat their mistakes
- Resent other people’s successes
- Give up after their first failure
- Fear “alone time”
- Feel the world owes them something
- Expect immediate results
I’m sure you will benefit from learning more about this important subject.
Headline in a Newspaper
The other day I read the following headline “Pressure on Apple for Its Next Big Thing.” This headline reminded me of one of the key things I learned when I was consulting at a company in the midst of a turn-around attempt. The simple lesson is that there is never a “Silver Bullet.” The company I was working with got into deep financial trouble because they keep searching to the one product that would save the business. In fact they already had an excellent product offering that they could not reliably and consistently deliver. One by one their retail customer base stopped ordering from them.
You may be thinking that their silver bullet was fixing their fulfillment process. Their inability to fulfill orders was a result of several factors including poor inventory control, poor bookkeeping and a lack of sales analysis, to name just a few. One of the main messages of the ActionCOACH 5 Way Formula – Business Chassis is that your business can achieve massive results if you cover your bases and grow your business in balance.
My colleagues and I will be happy to work with you to implement any of the concepts mentioned in the blog.