Category Archives: Communication

Accountability, Being an Owner, Communication, Culture, Key Performance Indicators, Management, Marketing

The first speaker of the afternoon on the second day was Chris Cooke of Luv4 Marketing one of the ActionCOACH strategic partners.  Luv4 has… Read more

Blinding Flashes of the Obvisous (BFOs), Communication, Consistency, Culture, Key Performance Indicators, Quality, Unique Value Proposition, Vision

I must say, the Business Excellence Forum (BEF) gets better each year.  There were more than 500 business owners, executives, team members and business… Read more

Communication, Culture, Mission, Planning, Unique Value Proposition, Vision

While working with one of my clients whose medical practice has been growing very rapidly, the subject of maintaining organizational focus and culture came… Read more

5 Way Formula, Communication, Delegation, Effective Delegation, Goal Setting, Leadership, Mental Strength, Mindset

Effective Delegation – Step 1 I’ve been rereading “The 7 Habits of Highly Effective People” by Stephen R. Covey.  In 7 Habits, an important… Read more

Business Fundamentals, Communication, Leadership, Success

I was recently reading a great article in Success Magazine by Shelley Levitt about difficult, delicate and distasteful conversations.  Several of the points in… Read more

Business Fundamentals, Communication, Culture, Customer Service, Marketing, Total Product DEfinition, Unique Value Proposition

As promised in my last Blog “Is Your Business Commodity or Value Based?” I would like to discuss the definition of your product, the… Read more

Communication, Effective Delegation, Goal Setting, Planning, Success

“Planning without Action is futile, Action without planning is fatal” Unknown One of the most profound concepts I have embraced since joining the ActionCOACH… Read more

Business Fundamentals, Communication, Culture, Customer Service

I just returned from a family vacation to the Caribbean.  My entire family had a great time, lots of fun, beach, pool, golf and… Read more

Communication, Consistency, Delegation, Effective Delegation, Leadership, Management, Mindset, Success

As part of my on-going series about the art and science of effective delegation, and in response to questions I have been asked, I… Read more

Blinding Flashes of the Obvisous (BFOs), Communication, Culture, Leadership, Management, Mindset, Mission, Success

While at Tanglewood last night for a wonderful Boston Pops Orchestra concert under the baton of conductor Keith Lockhart, I started thinking (as I… Read more