Tag Archives: Raving Fans

Adding Value, Customer Service, Total Product DEfinition

I am a picky eater; I tend to frequent restaurants with menus that have items and preparations that I like.  In addition, I prefer… Read more

5 Way Formula, Blinding Flashes of the Obvisous (BFOs), Consistency, Culture, Customer Loyalty, Customer Service, Raving Fans

More BFOs from Day 1 of the 2016 BEF, Troy Hazard continued. Troy told a story about car salesman who had sold him a… Read more

Business Coaching, Lead Generation, Raving Fans

Recently I was at a presentation about creating raving fan customers. After mentioning that he is a raving fan of a rather unsuccessful local… Read more