Tag Archives: The Berkshires

Blinding Flashes of the Obvisous (BFOs), Customer Loyalty, Employee Engagement, Growth, Leadership

Continuing with Brad Sugars’ presentation.  Brad listed some of his favorite 5 Ways strategies (in his order of preference): Margin: Don’t just raise prices,… Read more

5 Way Formula, Adding Value, Blinding Flashes of the Obvisous (BFOs), Business Coaching, Consistency, Leadership, Success

For the fourth year in a row, the Business Excellence Forum (BEF) grew and exceeded the previous years in attendance, presenters and content.  This… Read more

Adding Value, Being an Owner, Business Coaching, Delegation, Leadership, TEAM

The cover story in the current (January-February 2019) edition of Entrepreneur Magazine is a profile of Michael Strahan (Link to the article).  Not being… Read more

Adding Value, Being an Owner, Lead Generation, Marketing, Success, Unique Value Proposition

I often ask my clients to answer, “Why should I be your customer (client or patient) (CCP)?” from the point of view and value… Read more

Delegation, Uncategorized

I can’t believe that it has been four years since my last blog post about effective delegation.  I find this fact surprising because effective… Read more

Adding Value, Being an Owner, Continual Improvement, Culture, Growth, Success

I am re-reading “Built To Last” the 2002 book with the subtitle of “Successful Habits of Visionary Companies” by Jim Collins and Jerry I…. Read more

Adding Value, Being an Owner, Ownership

One fact I often site is that on average, 10,000 baby boomers in the USA turn 65 every day.  This has been going on… Read more

5 Way Formula, Being an Owner, Business Stress Tests, Customer Loyalty, Customer Service, Leadership, Proactivity, Raving Fans

One of the most important concepts my colleagues and I at ActionCOACH coach our clients on is being proactive.  Everything from our GrowthCLUB (90… Read more

Culture, Full Employment, Growth, Mission, Vision

I am currently re-reading “Built to Last” the great book by Jim Collins and Jerry Porras.  In Chapter 6, entitled “Cult-Like Cultures” the authors… Read more

5 Way Formula, Direct to Consumers, Planning

I just finished reading a very insightful article entitled The Race To Reinvent Everything by Tom Foster in the May 2018 edition of INC… Read more