Tag Archives: Troy Hazard

5 Way Formula, Blinding Flashes of the Obvisous (BFOs), Consistency, Culture, Customer Loyalty, Customer Service, Raving Fans

More BFOs from Day 1 of the 2016 BEF, Troy Hazard continued. Troy told a story about car salesman who had sold him a… Read more

Blinding Flashes of the Obvisous (BFOs), Communication, Consistency, Culture, Key Performance Indicators, Quality, Unique Value Proposition, Vision

I must say, the Business Excellence Forum (BEF) gets better each year.  There were more than 500 business owners, executives, team members and business… Read more